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Customer Service Assistant

Customer Service Assistant

Customer Service Assistant – Wood Green

Contracted Hours – 20 hours per week

Hourly rate – £9.21 per hour

*Will receive an additional £1.50 per hour for working Night shift between 12 AM and 6 AM.


· Fast track to supervisor promotion for the right candidates.

· Excellent career progression opportunities.

· Discount on Tanning, Lotions and Gym Membership

· Access to a generous refer a friend programme

· Life Assurance

· The opportunity to earn bonuses and recognition for going the extra mile.

· HAPI App discounts – retail, travel, cinema etc.

· Employee Development Programme available.

· Employee Assistant Programme.

· Overtime available.

What is the role?

You will play an integral part in the day to day running of the venue by delivering excellent customer service. Your tasks will include:

· Providing excellent customer service.

· Providing refreshments and snacks to customers.

· Promoting offers to customers.

· Handling cash and giving change to customers.

· Checking the ID of customers who look 25 and under.

Who are we looking for?

· A passion for delivering great service, greeting customers with a smile and serving them with pride.

· To be at work on time, well presented and ready to be a brand ambassador.

· We are a fast-paced, 7 days a week business and as such the ideal candidate will need to be flexible and adaptable.

· To follow guidance and procedures including strict legislations.

Who are we?

Admiral is part of the highly esteemed Novomatic Group and is a renowned provider of arcade and slots entertainment bringing the casino experience to the UK High Street. We operate the best gaming and amusement machines on the market. We pride ourselves on offering outstanding service for our customers.

What Happens next?

If your initial application is successful, you will be contacted by the Recruiter or the Hiring Manager looking after the role. They will talk you through the role and answer any questions you may have at this point.

Please view our Recruitment Data Privacy Notice which is on our Company website.


Part-time hours: 20 per week

Job Types: Part-time, Permanent

Salary: £9.21 per hour

Additional pay:

  • Bonus scheme
  • Performance bonus


  • Company pension
  • Life insurance
  • Referral programme
  • Store discounts
  • Wellness programmes


  • 10 hour shift
  • Day shift
  • Night shift
  • Weekend availability

Ability to commute/relocate:

  • London N22 6BH: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you aged 18 years or over? Due to licensing laws.

Work remotely:

  • No