• – To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
  • – Ask open questions to find out customer’s needs
  • – To recommend, select and locate the correct merchandise for the customers’ needs
  • – To provide information about in store offers and promotions
  • – To receive and process cash and card transactions
  • – Be aware of latest trends and remain fully updated on product knowledge
  • – Maintain a customer friendly and customer focused environment at all times
  • – Guarantee a high level of customer service at all times
  • – Educate and guide customers about TOWER, the brands and the product we sell
  • – Ensure store standards are complete and the store is prepared for the next trading day
  • – Comply with all TOWER policies and procedures at all times
Personal Qualities:
  • – High level of personal energy to drive projects to completion
  • – Confident and assertive
  • – Positive and enthusiastic with a can do attitude
  • – Passion for fashion retail
  • – Professional manner
  • – Fashion conscious and trend aware
  • – Flexible and reliable

Skills and Experiences


  • Excellent communcation
  • Able to work effectively within a team enviroment
  • Customer focused