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Visitor Services: Event Supervisor (Casual)

Visitor Services: Event Supervisor (Casual)

Alexandra Palace is the iconic north London venue that offers everything you need for an extraordinary
event or great day out with the benefit of some of the best panoramic views of London. Ally Pally, as it is
lovingly known, hosts exhibitions, live music, live sport and corporate events throughout the year.

It is an exciting time to join us as we have just completed extensive restoration work to bring the
Victorian Theatre back to life. The restoration process has breathed new life into a space that has
been hidden for over 80 years. Preserved in a beautiful state of arrested decay and frozen in time,
the complex work has created a space that retains the charm and character of the theatre while
being fit to host contemporary productions.

The Visitor Services Event Supervisors (casual) are responsible for supporting and supervising the
visitor services team during events in a duty management capacity. This includes theatre productions, live
music, sport, exhibitions and Park events.

The ideal candidate will have experience dealing with customers face to face along with strong verbal
communication and troubleshooting/ resolution skills. Experience of working in a box office and front of
house environment is essential. Knowledge of Alexandra Park and Palace events and operations would
be advantageous as would experience of supervising teams and working duty manager shifts.

On event days the Visitor Services team will work across all areas of the building and start and finish
times are dependent on the event calendar. This will include some late night working during concerts
and theatre productions. Shift times will vary as per the event requirements.
Work is offered on an as and when needed basis.
The hourly rate is £10.47

To apply for the role of Visitor Services Event Supervisor please send your CV and a cover letter
outlining how you meet the requirements of the role to recruitment@alexandrapalace.com

Please also complete and return an Equalities Monitoring Form with your application.
Applications will be shortlisted on receipt

Please note that due to the volume of applications we are unable to provide feedback to those not
shortlisted for interview